Full Delivery and Install

Mark’s Drop-Off Delivery:

• Our drop-off is Free for addresses within 15 miles of our locations.

• A $25 fuel surcharge (not per-appliance) is added to the order if beyond 15 miles

• A $45 fuel surcharge (no per-appliance) is added to the order if beyond 25 miles

• For deliveries beyond 50 miles, a custom fuel surcharge would be added to the order. Please contact our sales department for more details.

• What is Included:

  This drop-off covers dropping off the unit in the garage or front porch. Haul away is included if the existing unit is unhooked and outside of the home.

• What is Not Included:

  Free drop-off does not include unboxing the appliance, or bringing the appliance into the home. If you need the appliance brought into the home, please choose the Local Delivery & Install option, which also would cover complete installation of the appliance.

Local Delivery & Install

• What you need to know before delivery:

  In order to perform a professional installation, we require the area to be prepared according to the manufacturer's specifications (can be found on their website). Please measure and inspect the area in advance to ensure the best professional installation. Also, please make sure to confirm your utilities, plumbing, and electrical are up to local code and turned on. We must test the appliance after the installation is complete.In order to perform a professional installation, we require the area to be prepared according to the manufacturer's specifications (can be found on their website). Please measure and inspect the area in advance to ensure the best professional installation. Also, please make sure to confirm your utilities, plumbing, and electrical are up to local code and turned on. We must test the appliance after the installation is complete.

• What is Included:

  Our standard installations include delivery, unboxing, set-in place, and installation of the new appliance. All you need to do is answer the door! We also uninstall the old appliance and haul it away for free. Of course, we can also leave the old appliance in the garage if desired to keep. We may charge additional labor to move the old appliance to a basement.

• We also include standard installation parts if deemed necessary by our delivery crew.. For a full list of what parts are included in standard installation, see below

Basic install parts include:

• Dryers: 3 or 4-prong cord for electric dryers or 4-ft. gas flex line for gas dryers & up to 6-ft. of dryer venting. If the customer would like new dryer venting and it is longer than 6-ft. of run, it would be $5 per additional foot. A steam kit is included if the dryer allows for steam.

  Washers: 6-ft. Stainless-steel washer hoses. Extended Drain Hose is not included, if needed.

  Dishwashers: Dishwasher install kit. This kit includes 6 ft. braided stainless-steel flex water line with 3/8" adapter or 3/4" elbow. Almost all brands require 3/4" elbow. In rare instances, if a dishwasher is not directly next to a sink or around a lazy Susan, an extended drain hose is needed, which is not included as a basic install part and is an additional charge.

  Refrigerators/Under-counter Icemakers: 1/4-inch, 7-ft. stainless-steel flex water line. If a line longer than 7-ft. would be needed, we would use copper and it would be an additional charge of $5 per foot. We hook up to existing stainless-steel or copper lines. For existing plastic water lines, we do not hook up to these, and would offer replacing the line with copper or stainless-steel.

  Ranges/Stoves: Electrical 3 or 4-prong cords are included for electric ranges, and for gas ranges, we include a 4-ft. gas flex line, if needed to be replaced.

  Over-the-Range Microwaves/Hoods: OTR Microwaves and under-cabinet hoods have needed parts included in their packaging. In rare cases depending on brand, a recirculating kit may be required. Ask one of our sales representatives for details if you have questions.

  Built-In Appliances: Built-in appliances include downdraft ranges/cooktops, microwave drawers, cooktops/rangetops, wall-ovens, microwaves w/ trim kits, built-in refrigerators/freezers, and any other appliances built into cabinetry. There is no included labor or install parts for these appliances. Before purchase of a built-in appliance, we offer a free premeasure to come to the home and measure the opening to see if the new appliance will fit and concur accurate installation costs if cutting cabinetry/adjusting the opening is required. For new builds/renovations, cabinetry should be cut to spec for the new built-in appliance and a premeasure is not needed. In any instance where a customer is interested in a built-in appliance and unsure whether or not the new appliance will fit their current opening, please contact a salesperson to get scheduled for a free premeasure on the site.

• What is Not Included:

  Any modifications to customers cabinetry, walls, countertops, electrical, HVAC, and plumbing.

Custom Installations (For Built-In Appliances)

• What you need to know before delivery:

  For any built-in appliances, unless in a new build/renovation, we perform a free premeasure to come out and gather information if the existing opening would need to be modified at the time of delivery. The premeasure is performed by our installation team. After the premeasure is conducted, a custom installation pricing quote will be created before any work is done. If you are interested in a premeasure, please contact our sales department to set this up.